Bringing Hope and Changing Lives for Over 50 Years

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See answers to commonly asked questions regarding CCA services, volunteers, donations, & more.

Am I eligible to receive services from CCA?

You must meet the eligibility criteria to qualify for several of our programs. However, our Education & Empowerment classes, and Spiritual Care & Professional Counseling services are available for all! For specific details regarding eligibility criteria, including our Food Pantry, Emergency Financial assistance, Rapid Rehousing, Children’s Seasonal Programs, and Senior Services, please visit our Get Help page.

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How do I volunteer at CCA?

CCA is proudly among the top places to volunteer in Denton County, Texas! We welcome volunteers from diverse backgrounds and talents and look forward to working together to meet the needs of those we serve.

First, review the volunteer opportunities to find the best fit for you. Second, fill out the appropriate application form based on your volunteer status. Third, register for an orientation session and attend your informative, in-person orientation. Finally, sign up for your volunteer shifts to help us in our mission to bring hope and change lives!

Visit our Volunteer page to see our areas of opportunity and sign up online in minutes.

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Are my donations eligible for tax deductions?

Absolutely, your financial contributions to CCA are eligible for tax deductions (Tax ID: 23-7319371). We deeply appreciate the support we receive from compassionate individuals like you. Your generosity plays a pivotal role in advancing our mission, offering rescue, relief, and restoration to our neighbors in need.

Donate online, email [email protected] or call 972-219-4389 today. Thank you!

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How is my donation put to use?

Your contributions play a crucial role in fulfilling our mission. They are allocated towards rescuing, nourishing, healing, and educating those in need in our community. By backing CCA, your financial contributions enable our programs to make a substantial and positive difference in the lives of our fellow community members. For half a century, the generosity of individuals like you has been a driving force for change! We extend our gratitude for your support.

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What is the minimum age to volunteer?

You must be at least 12 years old to volunteer at CCA. Volunteers between 12 and 15 years old must be accompanied by a parent or guardian.

Do you have evening or weekend volunteer opportunities?

Yes, evening volunteer
opportunities are available at the warehouse Monday - Friday. Occasional Saturday volunteer opportunities are available for groups upon request.

Can I work my Community Service Restitution (CSR) hours at CCA?
Yes, CCA accepts CSR volunteers. Complete an Individual Volunteer Application to begin your service. Please note: We cannot accommodate the following offenses: theft, assaults/physical violence, and sexually related offenses.
Who do I contact if I have questions about volunteering at CCA?

If you have questions
about volunteering with CCA, email [email protected] or call 972-219-4389.

What areas do you service?

To qualify for all of CCA’s services you must live in our service area. If you do not live in our service area, click here or call 211 to find resources available near you.

  • Argyle ISD
  • Carrollton-Farmers Branch ISD (Denton County portion)
  • Coppell ISD
  • Frisco ISD
  • Lake Dallas ISD
  • Lewisville, ISD
  • Little Elm ISD
  • Northwest ISD
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Where is your Family Services office located?
200 S. Mill Street Lewisville, TX 75057
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What are your Family Services office hours?
Individuals are served on a first-come, first-served basis! While we strive to assist everyone, please note that we may have limited availability. We recommend arriving as early as possible to maximize your chances.

Family Services Hours:

Monday – Thursday:
9am – 11am
1pm – 3pm
Friday:
9am – 11am

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What days are your Family Services office closed?

Family Services closes for all major holidays. We also close once/month for staff development and training on the following dates:

  • January 16
  • February 21
  • March 20
  • April 24
  • May 23
  • June 25


Remaining dates for 2024 will be added in early 2024

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